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Posted: Monday, January 29, 2018 2:28 AM

Love being around people and making them happy? Good at finding just the right thing to complete an outfit? As part of our sales team, you ll do just that, bringing the Magic of Macy s to life for our customers. Every day brings new challenges and excitement, and every customer interaction gives you the opportunity to do what you do best: find solutions and provide exceptional customer service. ... More

So if you live on the cutting edge of fashion and have a keen eye for design, why not put that expertise to work on the sales floor? Join our team of problem solvers and doers: Apply today!

Job Overview:

The Holiday/Temp Overnight Replenishment is responsible for all functions related to the receipt and processing of merchandise entering and leaving the building as well as the upkeep of merchandise within the store and maintaining the stockroom. The associate is also responsible for fulfillment and performing other duties as necessary.

In order to present our customers with the best holiday shopping experience, many of our Seasonal Holiday Retail Support Associate arrive prior to store opening and remain after closing to ensure we are ready to make Macy's magic. Seasonal associates will have the opportunity to work a flexible schedule on a temporary basis, which may include early mornings, evenings, weekends and busy events such as the day after Thanksgiving and the day after Christmas. And don't forget - just in time for holiday shopping, you will receive an employee discount of up to 20% starting your first day!

Essential Functions:

Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

Provide an exceptional customer experience by ensuring the customer is always the priority

Complete holiday shipment process in accordance to productivity standards and ensure floor readiness

Place sensors on goods according to MSS standards

Hang or fold merchandise and place on racks to be taken to the selling floor

Collect cardboard boxes and trash and discard in the appropriate compacting receptacle

Complete all processing activities in accordance with productivity standards timelines

Assist the Merchandise Team in the movement of fixtures and merchandise for new product, season changes, and clearance sets.

Assist in replenishment of stock onto the sales floor

Assist in inventory and markdown processes

Responsible for customer carryout and special deliveries

Participate in stockroom maintenance, organization, and housekeeping

Process damages, transfers, and return to vendor merchandise

Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment.

Follows shortage programs and procedures as they pertain to the receiving function

Daily hanger collection and sorting

Attend to customer service needs in a friendly and helpful manner when approached

Be sensitive to store s needs and flex into other non-selling areas as needed

Maintain department recovery standards; including fitting room go backs to standard, if applicable

Adhere to Asset Protection and inventory control and compliance procedures

Assist with special projects as assigned

Perform other duties as necessary

Follows shortage programs and procedures

Perform these functions in an efficient manner, as directed by the Supervisor

Regular, dependable attendance and punctuality



No specific educational accomplishments are necessary.

Communication Skills:

Excellent written and verbal communication skills.

Ability to interpret instructional documents such as safety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills:

Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator.

Reasoning Ability:

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands:

This position involves constant moving and standing.

Involves standing for at least two consecutive hours.

Involves lifting at least 30 lbs.

May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.

May involve reaching above eye level.

Involves close vision, color vision, depth perception, and focus adjustment.

Other skills:

Must be able to work quickly and effectively to process large volumes of merchandise.

Must possess a strong sense of urgency.

Ability to collaborate and function as a member of a team.

Must possess a strong sense of urgency.

Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours:

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays, based on department and store/company needs.

This job description is not all inclusive. Macy s Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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• Location: Queens

• Post ID: 157133557 queens is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018