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Posted: Friday, September 22, 2017 8:15 PM

Rank as 12 of AmericaA?s 100 Best Banks by Forbes in 2016
Come join Cathay Bank and be a part of a successful organization that values Integrity, Strategic and Effective Leadership, Exceptional Employees, and Extraordinary Services to Customers. Our employees play an integral part of our missions to be a bank with an open door and the premier financial partner to our customers and assist them in reaching their financial goals and dreams
In 1962, Cathay Bank opened for business with the mission of providing financial services to the growing but underserved Chinese:American community in the greater Los Angeles area, thus becoming the first Chinese:American bank in Southern California. Recognizing that the community it served was part of a more diverse one, Cathay Bank adopted the motto An Open Door for All. Its rapid expansion was fueled by successive waves of immigration, burgeoning trade between America and Asia, and the economic development of the surrounding community.
Today, Cathay Bank is a subsidiary of Cathay General Bancorp (NASDAQ: CATY), a publicly held bank holding company with over 11.5 billion in assets as of December 31, 2014. Its service network extends from California and Washington on the West Coast to Nevada, Texas, and Illinois, and New York, New Jersey, Maryland, and Massachusetts on the Eastern Seaboard. Overseas, it has a presence in the three important commercial centers in the Asian:Pacific Rim : Hong Kong, Taipei and Shanghai.
Branch Manager is responsible for the overall success of the branch with a primary focus on retaining banking relationships and developing new business for the bank.
The incumbent supervises the entire staff within the branch.
Management of and total accountability for a branch office in meeting administrative, Compliance, operational, sales and service, and profitability objectives of the bank.
Make regular business development calls to solicit new business (loans, deposits) or improve services to clients.
Oversee and/or train/guide staff to provide clients with appropriate Bank products and services.
Ensure that staff members provide continuous quality service to clients.
Represent the bank in the community through involvement in various civic and charitable activities.
Assure compliance with the bankA?s policies and procedures.
Maintain non:discriminatory practices in business.
Perform miscellaneous duties as assigned.
Sales and Service Responsibilities
Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff.
Assess sales results of the branch.
Work with marketing dept. to develop sales programs and/or campaigns.
Hold weekly sales/service meetings for briefings and debriefings.
Motivate staff to solicit sales and give commendable service.
Supervise training of staff on product knowledge, sales and service techniques.
Provide clients with appropriate bank products and services to meet the clientsA? needs.
Build/enhance business relationship with clients.
Lending Responsibilities
Make business development calls to solicit loans.
Maintain, promote, enhance business relationship with clients.
Administration Responsibilities
Set annual budget and business goal for the branch.
Monitor monthly income and control expense of the branch.
Ensure a satisfactory branch overall audit.
Monitor performance of the staff that are under the managerA?s direct supervision. Coach and counsel them when needed. Ensure proper guidance is given to those who indirectly report to branch management.
Arrange for appropriate training and cross training of staffs when needed.
Address and resolve human resource issues when needed.
Understand personnel policies and procedures and treat staffs fairly.
Operations Responsibilities
Oversee/monitor performance of operations staff to ensure all policies/procedures are compliant with bank guidelines
Ensure a satisfactory branch audit is met.
Have designated authority


• Location: Flushing, Queens

• Post ID: 134820167 queens is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017