search
Home > Queens jobs > Queens computer/technical

Posted: Tuesday, January 2, 2018 4:35 PM

Job Description M Global Services is a leader of IT Data Center Infrastructure Services. We are seeking to add another Level 1 helpdesk/customer support associate to our team, with the opportunity for growth. The Help Desk Technician will be responsible for opening service tickets, parsing through logs, providing clients with hardware troubleshooting solutions, escalating issues to senior engineers, and the overall management of support tickets. Qualifications: 1+ years of IT hardware related experience College Degree is preferred, but not required Possess a high energy, strong desire to achieve top results with a charismatic, positive “can-do” attitude over the phone and in person Highly proficient in Microsoft Office and Windows based applications Knowledge, Skills, and/or Abilities Required: Exceptional written & verbal communication skills Basic understanding of PC, Server, Networking, or Storage hardware Familiar with ticketing systems or CRM software Self‐motivated with the ability to work in a fast paced environment Detailed and organized Works well in a team environment Willingness to support clients outside of standard business hours (via email) Effectively work through adversity Professional appearance and behavior (appropriate dress, punctuality, tactfulness, etc.) COMPANY INFORMATION: M Global Services is a growing Seattle-based, privately held IT Hardware Services provider supporting customers around the US and Internationally. We specialize in services for server, storage, and networking environments for the mid to enterprise sized organization. We occupy a great downtown location, have a progressive work environment, pay competitive salaries and offer a comprehensive benefits package including medical, dental, vision, life and disability insurance. Company Description M Global Services is a growing Seattle-based, privately held IT Hardware Services provider supporting customers around the US and Internationally. We specialize in services for server, storage, and networking environments for the mid to enterprise sized organization. We occupy a great downtown location, have a progressive work environment, pay competitive salaries and offer a comprehensive benefits package including medical, dental, vision, life and disability insurance

Source: http://www.juju.com/jad/00000000gznm85?partnerid=af0e5911314cbc501beebaca7889739d&exported=True&hosted_timestamp=0042a345f27ac5dc7ba0c7855aa5469dac7ef6b81429b35f8ead2d9124d6e99e


• Location: Long Island City, Queens

• Post ID: 153039152 queens
queens.backpage.com is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018 backpage.com